Terms of Service

Version 1.0.0 • Draft for legal review

Effective date: [INSERT DATE]
Last updated: 16 July 2026

Important draft notice. Sauce is currently identified in this document as an independent software project. The governing law, effective date and any future payment or refund terms must be completed before public launch. This is a commercial draft and not a substitute for advice from a qualified lawyer.

Document information

Service	Sauce ecosystem
Operator	Sauce (independent software project)
Contact	support@sauceapp.net
Website	https://sauceapp.net
Support	https://discord.gg/JJXFB2ECJw
Applicable law	[INSERT JURISDICTION AFTER LEGAL REVIEW]

1. Acceptance of these Terms

1.1 Agreement

These Terms of Service (“Terms”) are issued by Sauce, an independent software project, and govern access to and use of Sauce, including the Sauce Discord bot, dashboard, websites, Sauce ID, Sauce Club, related APIs, applications, paid plans, experimental features and any other official Sauce service (collectively, the “Services”). By inviting, installing, accessing, authorizing, purchasing or using any Service, you agree to these Terms.

1.2 Authority

If you use Sauce on behalf of a Discord server, organization, company or other entity, you confirm that you have authority to bind that entity and to configure the Services for its members.

1.3 Non-acceptance

If you do not agree to these Terms, you must not use the Services and must remove Sauce from any server under your control.

2. Definitions

2.1 “Account”

A Discord account or Sauce dashboard session used to access the Services.

2.2 “Server” or “Guild”

A Discord server on which Sauce is installed or configured.

2.3 “Administrator”

A user with sufficient Discord or Sauce permissions to configure the Services.

2.4 “Content”

Text, images, files, configuration, templates, commands, names, links, media and other material submitted to or generated through the Services.

2.5 “Free”, “Chilli” and “Guacamole”

Sauce service tiers with different limits, features or benefits. Plan content may change as stated in these Terms.

2.6 “LAB”

Experimental, preview or actively developed functionality. LAB is separate from paid plans, although Guacamole may include access and selected servers may receive manual access.

3. Eligibility and Discord requirements

3.1 Discord eligibility

You must be permitted to use Discord under Discord’s applicable terms and age requirements.

3.2 Compliance with Discord

Your use of Sauce must comply with Discord’s current Terms of Service, Community Guidelines, Developer Platform rules where relevant, and all other applicable Discord policies.

3.3 Account security

You are responsible for the security of your Discord account, authorized dashboard sessions and server permissions. You must promptly revoke access if credentials or sessions may be compromised.

4. Description of the Services

4.1 General

Sauce provides Discord server management, moderation, automation, welcome systems, tickets, temporary voice channels, analytics, economy, leveling, backups, customization, games and related features.

4.2 Modular availability

The precise features available may depend on plan, server configuration, Discord permissions, location, technical compatibility and LAB access.

4.3 Third-party dependency

Sauce depends on Discord and other infrastructure providers. Features may be unavailable or limited when those providers experience outages, impose limits or change their APIs.

4.4 No guarantee of permanent features

A feature, command, interface, limit or integration may be modified, replaced, suspended or removed when required for security, compliance, maintainability or product development.

5. Server administrators and permissions

5.1 Administrator responsibility

Administrators decide which Sauce modules are enabled and are responsible for ensuring that their configuration complies with applicable law, Discord rules and the server’s own policies.

5.2 Required permissions

Some features require elevated Discord permissions. You should grant only the permissions needed for enabled functionality.

5.3 Member notice

Where local law requires notice or consent for logging, analytics, moderation, backups or automated processing, the Administrator is responsible for providing that notice or obtaining consent.

5.4 Technical notification channel

Administrators may configure a channel for technical notices. Sauce may send important information there, including configuration results, entitlement changes, failures, service incidents and update notices.

6. Acceptable use

6.1 Lawful use

You may use Sauce only for lawful purposes and in a manner consistent with these Terms and Discord’s rules.

6.2 Prohibited conduct

You must not use the Services to facilitate harassment, threats, hate, illegal exploitation, fraud, phishing, malware, credential theft, spam, platform manipulation, privacy violations, unauthorized surveillance or infringement of third-party rights.

6.3 Technical abuse

You must not overload, probe, scrape, reverse engineer, bypass limits, exploit vulnerabilities, interfere with infrastructure, automate unauthorized requests, resell access without permission or create multiple servers or accounts to evade restrictions.

6.4 Harmful configurations

You must not configure automatic moderation, role systems, custom commands, messages or ticket workflows to impersonate Sauce, deceive users, collect sensitive credentials or perform unauthorized actions.

6.5 Enforcement

We may limit, suspend or terminate access, remove configurations, block identifiers or report conduct to Discord or authorities where reasonably necessary.

7. Content and administrator configurations

7.1 Ownership

You retain rights you hold in Content submitted through Sauce.

7.2 Operational license

You grant us a limited, worldwide, non-exclusive license to host, process, reproduce, transform and transmit Content solely as needed to operate, secure, support and improve the Services.

7.3 Responsibility

You are responsible for Content you submit or configure and must have the rights and permissions necessary to use it.

7.4 Removal

We may remove or disable Content that violates these Terms, applicable law, Discord policy, third-party rights or service security requirements.

7.5 Feedback

Suggestions, bug reports and feedback may be used without restriction or payment, provided we do not publicly attribute confidential information to you without permission.

8. Moderation, automation and decisions

8.1 Tool, not authority

Sauce provides tools that help Administrators moderate and manage servers. Sauce does not replace human judgment.

8.2 False positives

Automated moderation, spam detection, escalation, filtering and analytics may produce false positives, false negatives or incomplete results.

8.3 Administrator review

Administrators remain responsible for reviewing enforcement actions and ensuring that configured rules are proportionate and lawful.

8.4 Escalation Rule LAB

Any escalation feature marked LAB is experimental and must not be relied upon as the sole basis for high-impact moderation decisions.

9. Analytics and statistics

9.1 Informational purpose

Statistics, heatmaps, activity summaries, inactive member lists, inactive channel lists and insights are provided for informational purposes.

9.2 Accuracy limitations

Statistics may be delayed, incomplete or affected by missing permissions, Discord outages, deleted data, retention settings and technical limitations.

9.3 Administrator actions

Bulk actions based on inactive member or channel reports are performed at the Administrator’s direction. You should review results before removing roles, messaging, kicking, banning, archiving or deleting.

10. Backups and restoration

10.1 Best-effort feature

Backups are a convenience feature and are provided on a best-effort basis.

10.2 Limitations

A backup may not include data that Discord does not expose, content removed before backup, external media, third-party data or features that cannot be recreated through available permissions.

10.3 Restoration risk

Restoration can modify channels, roles, permissions and configurations. Administrators are responsible for reviewing the selected backup and target server.

10.4 Independent copies

Sauce must not be treated as the sole archive of important information. You should maintain independent records where loss would be material.

11. Economy, levels and virtual items

11.1 No monetary value

Virtual currency, XP, levels, items, badges, achievements and rewards created within Sauce have no cash value unless expressly stated otherwise.

11.2 No financial service

Sauce does not provide banking, investment, gambling, custody or money transmission services.

11.3 Administrator control

Administrators control many economy and leveling settings and are responsible for preventing abusive, deceptive or unlawful use.

11.4 Adjustments

Balances, XP, rewards or virtual items may be corrected, rolled back or removed in cases of error, abuse, exploit, corruption or restoration.

12. Sauce Club and games

12.1 Entertainment

Sauce Club games are provided for entertainment.

12.2 No real-money gambling

Unless a separate legally compliant service and separate terms explicitly state otherwise, Sauce Club must not be used for real-money gambling, wagering or prizes requiring unlawful consideration.

12.3 Game integrity

We may reset games, invalidate outcomes, suspend rooms or correct balances where technical failure or abuse affects fairness.

12.4 Connectivity

Realtime games may be interrupted by disconnections, reconnects, platform limits or service maintenance.

13. Plans, entitlements and limits

13.1 Free tier

The Free tier provides access to selected features subject to published limits.

13.2 Chilli

Chilli generally increases limits and may include features such as Bot Profile and a distinct dashboard theme, as described at purchase or in the current plan table.

13.3 Guacamole

Guacamole generally includes higher limits, advanced functionality, a green dashboard theme and access to LAB, subject to the current plan description.

13.4 LAB access

LAB remains a separate entitlement. Guacamole may automatically include LAB, while selected servers may receive manual LAB access without Guacamole.

13.5 No permanent grandfathering

Unless expressly promised in writing, plan limits and included features are not permanently grandfathered and may change for future billing periods.

13.6 Enforcement of limits

We may block creation of additional resources, disable excess resources after notice, or require deletion or upgrade when a plan limit is exceeded.

14. LAB features

14.1 Experimental status

LAB features are unfinished and may contain defects, security limitations, breaking changes or incomplete documentation.

14.2 Changes and removal

LAB features may be changed, reset, restricted, moved to another plan or removed without prior notice.

14.3 Data compatibility

Data generated by LAB features may not remain compatible with future versions and may be deleted during migrations or testing.

14.4 No reliance

Do not rely on LAB features for critical moderation, legal compliance, financial records, irreplaceable data or uninterrupted operations.

14.5 Access revocation

Manual LAB access may be revoked at any time. Guacamole access to LAB remains subject to the paid plan and these Terms.

15. Purchases, subscriptions and billing

15.1 Pricing

Prices, billing periods, taxes, included limits and payment methods are shown before purchase.

15.2 Renewal

Where a subscription automatically renews, renewal terms will be disclosed at purchase. You authorize recurring charges until cancellation.

15.3 Taxes

You are responsible for applicable taxes unless they are collected and remitted by the payment provider.

15.4 Payment providers

Payments may be processed by third parties. Sauce does not receive or store full payment card details unless explicitly stated.

15.5 Failed payments

We may suspend paid entitlements after a failed, reversed or disputed payment.

15.6 Discord purchase flows

If a purchase uses Discord-supported purchase flows, Discord’s current Paid Services or Monetization terms may also apply.

16. Cancellation and refunds

16.1 Cancellation

You may cancel a subscription through the applicable purchase or billing interface. Cancellation normally prevents future renewal but does not automatically refund the current period.

16.2 Refund policy

Refund eligibility is governed by the separate Sauce Refund Policy, mandatory consumer law and any applicable payment-provider rules.

16.3 Mandatory rights

Nothing in these Terms removes statutory withdrawal, refund, conformity or consumer rights that cannot lawfully be excluded.

16.4 Abuse and chargebacks

Fraudulent disputes, chargeback abuse or repeated purchase-and-refund behavior may result in suspension.

17. Intellectual property

17.1 Sauce property

Sauce software, branding, visual design, mascot, icons, documentation, interfaces and original content are owned by or licensed to the operator and are protected by applicable intellectual-property laws.

17.2 Limited license

Subject to these Terms, you receive a limited, revocable, non-exclusive, non-transferable license to use the Services for their intended purpose.

17.3 Restrictions

You may not copy, sell, sublicense, rebrand, distribute, create misleading derivative services, remove ownership notices or use Sauce branding to imply endorsement without written permission.

17.4 Open-source components

Open-source components remain governed by their respective licenses.

18. Privacy and data protection

18.1 Privacy Policy

Processing of personal data is described in the Sauce Privacy Policy.

18.2 Administrator role

Depending on the feature and context, a server Administrator may act as an independent controller or determine the purpose of data processing performed through Sauce.

18.3 Requests

Users may submit privacy requests through the contact method published in the Privacy Policy.

18.4 Sensitive data

Do not intentionally submit passwords, authentication tokens, payment credentials, government identifiers, health data or other unnecessary sensitive information through Sauce.

19. Security

19.1 Reasonable safeguards

We use reasonable technical and organizational safeguards but cannot guarantee absolute security.

19.2 Reporting vulnerabilities

Suspected vulnerabilities must be reported privately through the official security or support contact. Public disclosure before a reasonable remediation period may result in access restrictions.

19.3 No exploitation

Testing must not access other users’ data, disrupt production, create persistent access or exceed the scope expressly authorized by us.

20. Availability, maintenance and changes

20.1 No uptime guarantee

Unless a separate written service-level agreement applies, the Services are provided without a guaranteed uptime or response time.

20.2 Maintenance

We may perform planned or emergency maintenance and may temporarily disable features.

20.3 Updates

We may update the Services automatically, including changes required by Discord, security issues, infrastructure providers or legal obligations.

20.4 Discontinuation

We may discontinue all or part of the Services. Where reasonably practical, we will provide notice for material discontinuation of paid features.

21. Suspension and termination

21.1 By you

You may stop using the Services by removing Sauce, revoking authorization and cancelling subscriptions.

21.2 By us

We may suspend or terminate access for breach, abuse, security risk, legal requirement, non-payment, platform enforcement or material operational risk.

21.3 Immediate action

Serious abuse, fraud, credential theft, attacks, child exploitation or risk to users may lead to immediate termination without prior notice.

21.4 Effect

After termination, entitlements end and data may be deleted in accordance with the Privacy Policy and retention schedule.

21.5 Survival

Sections that by their nature should survive termination remain effective, including intellectual property, disclaimers, liability, indemnity and disputes.

22. Disclaimers

22.1 As-is basis

To the maximum extent permitted by law, the Services are provided “as is” and “as available”.

22.2 No warranties

We disclaim implied warranties of merchantability, fitness for a particular purpose, non-infringement, availability, accuracy and uninterrupted operation, except where such disclaimers are prohibited.

22.3 Third parties

We are not responsible for Discord, hosting providers, payment processors, external links, third-party integrations or content controlled by others.

22.4 Administrator configurations

We are not responsible for harm caused by an Administrator’s configuration, permissions, moderation decisions, bulk actions, custom commands or content.

23. Limitation of liability

23.1 Excluded losses

To the maximum extent permitted by law, we are not liable for indirect, incidental, consequential, special, exemplary or punitive damages, or loss of profits, goodwill, data, business opportunity or reputation.

23.2 Liability cap

To the maximum extent permitted by law, aggregate liability relating to the Services will not exceed the greater of (a) the amount you paid to Sauce during the twelve months before the event giving rise to the claim or (b) EUR 50.

23.3 Mandatory law

The exclusions and cap do not apply where liability cannot lawfully be limited, including liability for intentional misconduct, gross negligence where non-excludable, or death or personal injury caused by negligence where applicable.

23.4 Consumer rights

Consumer protections that cannot be waived remain unaffected.

24. Indemnity

24.1 Scope

To the extent permitted by law, you agree to defend, indemnify and hold harmless the operator and contributors from claims, losses, liabilities and reasonable costs arising from your Content, configuration, unlawful use, infringement, breach of these Terms or actions taken through your server.

24.2 Consumer limitation

This section does not apply to consumers to the extent prohibited by mandatory law.

25. Governing law and disputes

25.1 Required completion

The governing law, competent courts and any alternative dispute-resolution process must be completed after legal review and before publication.

25.2 Informal resolution

Before filing a claim, you should contact us and provide a reasonable opportunity to resolve the issue informally.

25.3 EU consumers

EU consumers may retain mandatory rights to bring claims in their country of residence and use applicable consumer-dispute mechanisms.

25.4 No unauthorized arbitration clause

This draft intentionally does not impose binding arbitration or a class-action waiver. Such clauses require jurisdiction-specific legal review.

26. Changes to these Terms

26.1 Updates

We may update these Terms to reflect changes to the Services, plans, law, security, infrastructure or business operations.

26.2 Notice

Material changes will be communicated through the website, dashboard, technical notification channel, support server or other reasonable means.

26.3 Continued use

Continued use after the effective date of updated Terms constitutes acceptance where permitted by law. If you do not accept the changes, you must stop using the Services.

27. General provisions

27.1 Entire agreement

These Terms, together with incorporated policies and purchase-specific terms, form the agreement governing the Services.

27.2 Order of precedence

Specific written terms for a paid plan or feature control over conflicting general terms for that subject.

27.3 Severability

If a provision is unenforceable, the remaining provisions remain effective and the invalid provision will be interpreted as closely as legally possible to its intended effect.

27.4 No waiver

Failure to enforce a provision is not a waiver.

27.5 Assignment

You may not assign these Terms without written consent. We may assign them as part of a reorganization, financing, merger, acquisition or transfer of the Services, subject to applicable law.

27.6 Force majeure

We are not liable for delay or failure caused by events beyond reasonable control, including platform outages, infrastructure failures, attacks, disasters, conflict, labor disruption or government action.

27.7 Language

The English version controls unless mandatory law requires otherwise. Translations may be provided for convenience.

28. Contact

Website: https://sauceapp.net

Support server: https://discord.gg/JJXFB2ECJw

28.1 General contact

Questions about these Terms may be sent to support@sauceapp.net.

28.2 Legal notices

Formal legal notices should be sent to Sauce at support@sauceapp.net. Sauce is currently operated as an independent software project.

28.3 Support

Technical support is available through [SUPPORT URL OR DISCORD SERVER].

Annex A — Current plan structure (informational)

This annex summarizes the intended plan structure at the time of drafting. The purchase page and dashboard remain the authoritative description for current limits. LAB remains a separate entitlement, and Guacamole includes LAB access.

Feature	Free	Chilli	Guacamole
Giveaways	1 active	Higher/unlimited	Highest/unlimited
Polls	1 active	Higher/unlimited	Highest/unlimited
AutoMod settings	3	Higher	Highest
Ticket panels / flows	1 / 1	10 / 10	Highest/unlimited
Temp VC generators	3	10	Highest/unlimited
Smart Panels	10	20	Highest/unlimited
Message templates	10	20	Highest/unlimited
Custom commands	10	20	Highest/unlimited
Backups	1	Higher	Highest
Bot Profile	LAB/manual only or unavailable	Included	Included
Heatmap	Global	Global	Global + per-channel when released
XP multipliers	Not included	Not included	Included
Dashboard theme	Sauce purple	Crimson	Guacamole green
LAB access	Manual grant only	Manual grant only	Included automatically

Annex B — External legal and platform references

This draft was prepared with reference to the following official materials current at the time of drafting. These materials are not incorporated verbatim and may change independently:

• Discord Terms of Service, current version published 29 August 2025.

• Discord Developer Terms of Service, current version published March 2025.

• Discord Developer Policy, current version published August 2024.

• Discord Paid Services Terms, current version published 29 August 2025, where Discord-supported purchase flows are used.

• Regulation (EU) 2016/679 (General Data Protection Regulation).

Annex C — Launch checklist

• Operator identified as Sauce, an independent software project.

• Contact email: support@sauceapp.net. A registered business address will be added if a legal entity is established.

• Confirm governing law and competent courts with a qualified lawyer.

• Publish and cross-reference the Privacy Policy, Cookie Policy, Refund Policy and Acceptable Use Policy.

• Confirm the actual billing provider, renewal flow, taxes and cancellation method.

• Confirm age requirements and whether paid purchases by minors require guardian consent.

• Confirm exact Free, Chilli and Guacamole limits at launch.

• Confirm data-retention periods and removal behavior after bot removal.

• Confirm whether any features process message content and document the applicable Discord privileged intents.

• Have the final text reviewed by a lawyer familiar with EU consumer, privacy and digital-services law.